I’m a member of David Lloyd. Have been for a year, it’s my second stint, having been a member for a spell some years ago too, which is why I remember the cancellation notice period requirement of 3 months. Now I’ve not used my membership in the last 3 months on account of a knee injury sustained in a work 6-a-side tournament. Committed! The rehabilitation journey is not looking good and it doesn’t look like I’ll be returning any time soon.
My point is this. I could have cancelled my membership 3 months ago, knowing that I’d be out of action for at least this period. This would effectively be my cancellation notice period. For every non-attended month after this I’d be saving myself £105 – no small beer. And when I’m fit enough to return I can renew my membership at which point I can take advantage of the latest introductory offer of one free month and a free pair of branded budgie smugglers and nice goggles.
But I didn’t. Instead, after 3 months of non-use I decided to call them, explaining my situation, and fully ready to go to war, guess what? the lovely people at David Lloyd said I could freeze my membership on medical grounds for as long as needed. Bugger! Surely now I have fore fitted my right to a free gift when I return? But I played it by the book and I now feel quite good about myself for doing the right thing. Maybe the good member behaviour will result in good karma and my road to full fitness will be a quicker one. Maybe I’ll get a free gift and welcome party on my return? Maybe?